Refund policy

Refund policy

At Optima Sport, we offer a 14-day right to return the goods, counted from the day they are received.

If you choose to cancel a purchase, simply return the item in the same condition as you received it.

When the item is received and approved, the purchase price will be refunded to your account within a few days.

If you regret the purchase, you must notify us within 14 days from the day you received your purchase.

The item must be returned in the same condition and quantity as it was received. Please note that the right of return does not apply to food.

Please always use our return page, so that we can quickly process your return.

You will be refunded within 10 days.

If you would like a different size or item, we recommend that you place a new order immediately, so that we can arrange a prompt delivery.

 

Returns are sent to:

Optima Sport

Hjulmagervej 11D

7100 Vejle

Denmark

For purchasing a return label - please contact us

If you want to purchase a return label, please contact us at: customerservice@optimasport.com